New Mobile Card Controls

For personal and small business mobile banking customers.

Manage your debit card with your mobile banking app from your smartphone!

  • Turn your debit card off if it's lost or stolen
  • Control spending by setting transaction limits
  • Prevent fraud by establishing geographic boundaries, and more, with Card Controls.
Here's how to use card controls:
  1. Log in to your Berkshire Bank mobile banking app and choose the 'More' option from the lower taskbar
  2. Select the 'Card Controls' option from the menu
  3. Choose which card(s) you'd like to enable Card Controls
  4. Once your card is enabled, choose which controls you'd like to customize:
    • Remove a card
    • Location controls
    • Transaction type
    • Merchant type
    • Threshold amount
  5. If at any time you'd like to remove these controls, you can switch the toggle 'Off' to disable.
If you have any questions, contact us at 800.773.5601.


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