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Need a little help? Send us a text and we'll be in touch.

When we get your message, we'll get you an answer.

At Berkshire Bank, there are a lot of ways to get answers to your financial questions. When you're out of your house and on the go, feel free to send a text message to our Customer Care Line. One of our representatives will call you back as soon as possible and provide all the assistance that you need.

We’re here when you need us, please fill out the form below and someone from our Customer Care team will be back in touch as soon as possible.


By providing your email address you consent to receiving email messages from Berkshire Bank.

  • For help, text "26321" (AMEB1) to contact our Customer Care Line.
  • Berkshire Bank does not charge you for this service. (Your carrier message and data rates may apply.)
  • Be sure to provide us with any updates to your mobile phone number and other contact information.
  • For support, contact Berkshire Bank at 1-800-773-5601.
  • Learn more by reading the AMEB1 FAQs and Terms & Conditions.

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